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Update 08/2008

COBIT Foundation Certification done (ISACA)

Update 12/2007

achieved ITIL V3 Expert Status as one of the first in Europe (APMGroup)

Update 07/2007

To all my Customers: I´m currently salaried at BMC Software as Project Manager Global Services - but i´m still doing this freelance business (netinhabitant*net) in a shortend way so far.
so in any case: i´m available foryou.

ITIL® Refresh (V3)

The new version of ITIL® - ITIL V3

 

including following new 5 books (publication 05/2007):

Service Strategies    Service Design         Service Transition

Service Operation     Continual Service Improvement



new BMC Remedy ITSM 7.5 Suite out now
BMC Atrium CMDB


Service Management Trainings

ITIL V3 FAQ
ITIL V2 FAQ
ISO20000 FAQ
COBIT FAQ

further resources:

OGC official ITIL site
http://www.itil.co.uk

ITIL Refresh News first edition autumn 2006 (PDF)

APMG official ITIL site:
http://www.itil-officialsite.com

Programm Board ITIL V3:

itSMF international
ISEB
EXIN
APM Group
ISO 20000

 

From 1st january 2007 APMG will offer ITIL accreditation and qualification services.

EXIN and ISEB have exisiting licences from OGC that expire in mid 2007. official V2 ITIL exams are available until then.

Existing qualifications and certificates will remain valid and intact.

   

ISO/IEC 20000 (BS 15000) - IT Service Management
since december 2005




official resources:


ISO/IEC 20000 Certification Website (itSMF)
http://www.isoiec20000certification.com

BS15000 Certification Website (itSMF)
http://www.bs15000certification.com

itSMF - The IT Service Management Forum (global)
http://www.itsmf.com

ISO - International Organistation for Standards
ISO/IEC 20000-1:2005
ISO/IEC 20000-2:2005

BSI
http://www.bsi-global.com
http://20000.standardsdirect.org

ISO/IEC 20000


further resources:


An Introduction to ISO/IEX 20000

http://de.wikipedia.org/wiki/ISO_20000

http://de.wikipedia.org/wiki/BS_15000

   

COBiT®

new COBiT Version 4.1 available:

http://www.isaca.org/cobit

COBiT Version 4.0 available:

german version:
http://www.isaca.at/Ressourcen/CobiT%204.0%20Deutsch.pdf


   

CMMI®

new CMMI Version 1.2 available:

http://www.sei.cmu.edu/cmmi/

 


IT Service Management Consulting | ITIL Foundation and ITIL Service Manager Trainings (EXIN) | IT Project Management (PMBOK, PMI, ..) | Professional IT Services (Web Application, Web Services, Content Management Systems, Collaboration Systems)



get in contact

 
 

© 2004 - netinhabitant*net. ALL RIGHTS RESERVED | netinhabitant*net is a service mark of Florian Koller.
"PMI", "PMP", "PMBoK" "CAPM" are marks of the Project Management Institute which are registered in the United States of America and in other nations. "OPM3" is the organizational project management maturity model defined by PMI."ITIL", "PRINCE 2", "OGC" are trademarks of the Central Computer and Telecommunications Agency (CCTA) of UK. "itSMF" is a mark of the IT Service Management Forum. All other trademarks are the property of their respective owners.